FAQ'S & TERMS AND CONDITIONS

FAQ’S & TERMS &CONDITIONS

WHY SHOULD I BOOK WITH YOU?

I am professionally trained with years of experience in the industry, talented and reliable!

HOW LONG WILL THE TRIAL LAST?

The trial is approximately 1.5 hours for hair or makeup and 2.5 hours for both

INSURANCE

I have public liability insurance

TRAVEL COSTS

Please see the details in terms and conditions below.

IF I’M NOT HAPPY AT THE TRIAL AM I COMMITTED TO BOOK?

No, and you are just liable to pay for the trial and any travel charges incurred.

DEPOSITS

I always ask for a deposit first to hold your wedding date in my diary, before booking in your trial.

HAIR AND MAKEUP ON THE WEDDING DAY

Please allow 2 hours for you, and a further 1 hour per person.

TERMS & CONDITIONS

MAKING A BOOKING

I take a 30% deposit at booking for your wedding date.

Paying this deposit is your agreement to our Terms and Conditions.

All of my prices include VAT.

Your wedding date is confirmed only once I have received your booking deposit by bank transfer.

Once the deposit is received you will receive a booking confirmation confirming the details of your booking.

You have a 7 day  cooling-off period from receiving the  booking confirmation to cancel with a full refund of the booking deposit

Any discount applied at booking only applies at this time and does not apply when adding on extra services at a later date.

All further payments after the booking deposit  (at your bridal trial or before the wedding)  are non-refundable if the booking is cancelled less than  4 weeks before the wedding date.

I take a 50% deposit of the remaining balance at the trial and the balance one week before the wedding date you pay this to me.

PARTY BOOKING

If you would like to reduce the size of your booking once the deposit has been paid please let me know as soon as possible.

TRAVEL

The cost of travel is covered by you. Travel is charged at 50 cents a kilometre after 20 kilometre from my address one way, this is inclusive for the Trial and the Wedding Day. Any distance over 250 kilometre I charge for both ways of the journey. I will send you a quote for you to agree.

Train journeys or flights, I will give you a quote.

YOUR WEDDING TRIAL

Duration of the trial is 2 - 2.5 hours

I come to you, travel is payable by you.

Lash application is included in the price for the makeup service, there is no reduction in price for any makeup service if you do not wish to have them applied.

If you are not happy after the trial with your hair and/or makeup and choose not to go forward with your booking you will receive back the deposit minus the cost of the trial at £90 for makeup or hair and £140 for both. If your deposit was less the cost of your trial then the difference is paid to me (plus travel charges). 

The packages include a trial for the bride only. However, trials for other bridal party members can be added on for an extra cost.

Please let me know if you have any allergies or sensitivities

Photographic/video images of the client, members of the booking or event may be used by the me on my website or social media unless you have expressly withdrawn this consent in writing